Information we collect
When you place an order, we collect the details needed to process it, such as your name, phone number, delivery address, and the products you purchase. If you contact us, we also receive the information you choose to share.
How we use your information
We use your information to confirm orders, arrange delivery, and respond to questions about your purchase.
We also review which products sell most often to understand customer preferences, improve our collection, and highlight best sellers. These listings show product popularity, not customers’ names or contact details.
Cash on delivery
ZWIN accepts cash on delivery only. We do not request or collect bank card details through our checkout.
Delivery
To deliver your order, we share the necessary order and contact details with the delivery service handling your parcel.
Your privacy rights
You can request access to your personal information, ask us to correct inaccurate details, or object to its use where applicable under Moroccan law.
Contact us
For privacy questions or requests concerning your information, please contact us through our official Instagram page.